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Terms & Conditions

Terms & Conditions

Jennell Distribution (2020) Ltd (Trading as LollyShop) is a New Zealand owned and operated company. 

These terms are issued by LollyShop. These terms of use apply to you when you use our website. Please read these terms carefully.

1. Content
LollyShop does not accept any liability for any loss or damage which may result from any information contained on this site. You are solely responsible for the actions you take in reliance on the content on this site.

LollyShop reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, LollyShop makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

2. Ordering goods and services from us
When you place an order with us, we will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.

We will take payment from you when we accept your order. Generally we require payment before shipping goods unless by prior arrangement.

3. Refusing or cancelling orders
In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.

We reserve the right to refuse or cancel any orders that we believe have been placed fraudulently.

While we endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the listing of a product on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.

4. Payment options
We currently accept the following credit cards:

You can also pay using Bank Deposit.

The name that will appear on your statement will be LollyShop. 

5. Pricing
All prices listed on www.lollyshop.co.nz are in New Zealand dollars and are inclusive of GST. 

Please note that we reserve the right to alter prices on our websites at any time for any reason. Online and in store pricing may differ.
If a pricing error has occurred online we'll offer a refund if applicable.

6. Website and Credit Card Security
We want you to have a safe and secure shopping experience online. All payments via our sites are processed securely.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

7. Delivery and Delivery Charges
You will receive an email that confirms that your order has been dispatched.

If goods are lost or damaged in transit, please contact us within 7 business days at Contact@lollyshop.co.nz.

Delivery times may vary. Deliveries to rural addresses may take longer than the time indicated. 

8. Intellectual Property
LollyShop owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

LollyShop welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of LollyShop.

9. Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

10. Changes to this Agreement
LollyShop reserves the right to alter, modify or update these terms of use. These terms apply to your order.

We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
11. Product ingredients.
All information on this site is as accurate as possible, and any changes or feedback are accepted. Unless stated, we cannot guarantee products are allergen free (eg gluten free, dairy free etc). Please enquire before purchase if you need further clarification on any product.  
Pick n Mix
1) Packaging of Goods
All pick n mix products will be mixed together and bagged in one bag, unless otherwise requested. Additional costs may be charged for this service. 
2) Availability 
Pick n Mix will only be available online. Pick n Mix options cannot be purchased in store.
3) Dispatch
Orders will be dispatched Monday Friday, excluding public holidays. We will aim to dispatch all orders placed before 2.30pm on Weekdays.